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In-Patient Services

Our Inpatient Unit consists of 10 beds, run by a dedicated and professional team of clinical and palliative care consultants, medical and nursing staff, physiotherapists, occupational therapist, administrators, social workers, complementary therapists and our spiritual care team.

Each patient admitted to our Inpatient Unit is treated with dignity and care, and has access to 24-hour specialist palliative care. Our catering staff provide a delicious menu of home cooked food and our housekeeping staff ensure the Hospice is clean and tidy every day. The Hospice also provides support for their families, friends and carers.

Staying With Us

There are several reasons people are referred to us for Inpatient care. Our main aim is to enhance your quality of life, and we’ll do all we can to ensure that you’re comfortable during your stay with us. Around 40% of our patients go home after a stay with us.

Our team of staff have specialist training in many different areas. Together, they’ll not only provide excellent nursing and medical care, they’ll also look after your emotional, spiritual, social and psychological needs.

We have a mixture of single rooms combined with a 4 bedded ward and these are allocated depending on the individual needs of our patients. Patients may be admitted to our inpatient wards for:

  • Control of symptoms, for example pain or nausea/sickness
  • Rehabilitation following treatment
  • Care in the last days of life

Before Being Admitted

We know that hospices can be a little daunting, especially if you’ve never visited one before, so before being admitted you and your family, friends or carers are welcome to come and have a look around. Please ask the person who has referred you, or contact us directly to arrange this.

What Happens When You’re Admitted

You’ll be assessed by a doctor and a nurse and you, and your family, friends or carer, will also have the chance to ask questions. You’ll be given a booklet which explains in detail all aspects of inpatient care including visiting, food and drink, and all the services you may benefit from. However, our staff are here to answer any questions you may have at any point.

For Patients

Each bed has a TV, with headsets for those in bays. Free Wi-Fi access is available and we have a selection of talking books. A member of our catering team will visit you each day to go through our menu of freshly prepared home cooked meals.

For Family and Visitors

Due to the Coronavirus pandemic, we have had to place some restrictions on visiting to protect our staff, volunteers and patients. Please read our latest advice by clicking here.

How You Can Be Referred

Referrals to our Inpatient Unit will need to be made by the healthcare professional who is caring for you such as your GP, community or hospital team. Once you have been referred our multi-disciplinary team review and prioritise referrals daily, taking into account the needs of each patient. If you are a healthcare professional and would like to find out more about making a referral, please visit our Referrals Process page.

Hospice Facilities

Our 10 beds are separated into four single rooms, and two bays of four beds. Each bed has a TV, with headsets for those in bays. Free Wi-Fi access is available and we have a selection of talking books.

Please note that in line with current Coronavirus restrictions, our Hospice café is closed. Please read our latest advice by clicking here.

Discharge

Around half of our patients are discharged once their symptoms have been relieved. The length of a stay in our Inpatient Unit will vary depending on our patient’s individual needs. Following discharge, patients may be referred to our Living Well Centre or Outpatient Clinic, to continue their care. The Hospice will work closely with the patient’s GP, district nurse, Macmillan nurse and community care teams to make sure that the appropriate support is available for the patient, their family, friends and carers.

Preparing for Admission

To help you prepare for your stay with us please contact 01244 851091.

Patient and Family Information Leaflets

You may find this booklet helpful when explaining to children about COVID-19

You may find this keeping in touch document helpful when you are unable to visit as you would wish

Please also read our visiting leaflets: 

Guidance for visiting inpatients during Coronavirus Pandemic

Guidance for visiting people displaying symptoms or with a positive test for COVID -19 during the Coronavirus Pandemic